Business person with cell phone and laptop in front of them using direct routing for communication.

Teams Direct Routing

Streamlining Communications: Microsoft Teams Users Can Now Seamlessly Integrate Office Phone Systems Using Direct Routing

In today’s fast-paced business world, efficient communication is paramount. That’s why Mobex’s latest innovation is a game-changer for Microsoft Teams users. With Mobex’s Microsoft Teams Direct Routing services, you can now enhance your communication experience by seamlessly integrating your office phone system. Let’s explore how this integration can truly transform your business:

Advantages of Partnering with Mobex for your Direct Routing needs:

  1. Text Messaging: Mobex empowers your company and employees to send and receive text messages directly within Microsoft Teams. Say goodbye to juggling multiple numbers or relying on personal cell phones or third-party apps. With Mobex, you can now use a single number for both SMS and voice calls, simplifying communication and enhancing professionalism.
  2. VoIP Integration: Mobex for Teams effortlessly integrates with VoIP phones, enabling your organization to leverage existing investments. Whether you’re considering a replacement or integration with your current phone system, Mobex’s Direct Routing capabilities ensure a seamless process. Consequently, routing, transferring, and calling between Teams users and non-Teams extensions, such as VoIP phones, function seamlessly.
  3. Platform-Level Solution: In contrast to standalone apps or bots that offer loose service connections, Mobex for Teams is a platform-level solution. This not only enhances reliability but also mitigates risks associated with relying on untested third-party solutions and unexpected browser updates.
  4. Comprehensive PBX Functionality: Moreover, you gain access to all the essential calling features your business needs. From multi-level auto-attendants and advanced ring groups to call recording (available for both Teams and non-Teams users) and time-of-day routing, Mobex for Teams provides a comprehensive suite of PBX functionality.
  5. Exceptional Customer Service: Furthermore, our commitment to your success shines through in our exceptional customer service. Whether you prefer to reach out via phone, text, email, live chat, video, or social media, rest assured that we’re here to support you at every step.
  6. Flexible Pricing: Additionally, our volume pricing model ensures that Mobex Direct Routing for Teams remains affordable for businesses of all sizes.

Enhanced Mobility and Security with Direct Routing

Beyond these advantages, Mobex’s Microsoft Teams Direct Routing operates natively on every device. Your employees can make calls and send texts from their business line, regardless of whether they are using a tablet, laptop/desktop, or a mobile device. This not only enhances convenience and mobility but also assures the oversight and security essential for businesses.

Therefore, if you’re searching for a solution to streamline your communications under a single, efficient platform, we encourage you to reach out to us now for a complimentary consultation on our Microsoft Teams Texting and Direct Routing services.

For more information, contact us.


Direct Routing, Microsoft Teams, Mobile Communications, Remote Employees, Remote Working

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