Category: Business Communication

Preparing Your Business Telecommunications For The Unknown

A recent survey revealed that 74% of American small businesses do not have a disaster plan, 84% do not have adequate insurance, and 71% lack a back-up generator. Disasters can destroy property and inventory, leading to dire consequences for small businesses. During these uncertain times, it could be devastating for a business to lose its…
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Text Enable Your Business Landlines And Toll Free Numbers

Tampa Bay Telecommunications Company, Mobex and Haneke Design Collaborate on Ground-Breaking Application That Enables Text Messaging Between Clients and Businesses. TextOurCompany Makes Existing Landlines, Toll-Free Phone Numbers Text-Friendly Tampa, FL — (Aug. 21, 2017) — Phone calls can either be a lifeline or a landmine for businesses. If calls go unanswered, or if callers are…
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What Can A Virtual Receptionist Do For Your Business

What Can A Virtual Receptionist Do For Your Business Imagine right now, a call comes into your office and the phone rings and rings and your customer is on hold the entire time. Or, maybe the call goes unanswered completely. Missed calls are missed opportunities. Now imagine having your own personal virtual receptionist. Your calls…
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Choosing A Telephony Service Provider

Telephony service is vital to most businesses. However, given the number of providers and services available out there, it can be confused when selecting which one is right for your business. The telecommunications industry is also growing every day. New technologies are emerging to enhance communications between the business and its public and bring down…
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Should You Host Your Business Phone System?

With the advent of Hosted PBX communication, businesses are seeing many new opportunities and potentially some concerns with the advanced technology, leaving business owners wondering is it better to host or not to host, their business phone system. This article digs deeper into both options along with their benefits and disadvantages. On-Premises PBX Having on-site…
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SIP Trunking Simplified

SIP Trunking Simplified Traditional phone lines are no longer adequate for today’s rapid pace of business communications. That’s why many companies are moving their communications to a cloud-hosted solution for their business phone system. A flexible and feature-rich path to this is available through Session Initiation Protocol (SIP) Trunking, a cost-effective technology that connects your…
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Telecommuting – The New Working Norm

Ever wonder what the typical workplace will look like in a few short years’ time? Given the immense benefits of remote work, telecommuting has become one of the most sought after flexible work arrangements available. With a reported 79% of workers wanting to work from home at least part of the time; it’s no surprise that…
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How To Prepare Your Business Phone System For A Disaster

Disasters can strike at any time, at any place, and a business that is unprepared can face devastating consequences. One area that can cripple a business in a disaster is the loss of its phone system. However, with proper planning and preparation, a business can ensure that its ability to communicate will not be disrupted…
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Voice over IP & 5G – Going Further with Business VoIP

Not everyone can afford to move to major business hubs like Silicon Valley or New York City and not everyone wants to live in the same city that their ideal company may reside in. Work-life flexibility has become a tool to recruit and retain talent and the notion of virtual workplaces and having virtual or remote…
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10 Benefits of Using SIP Trunks

One of the most underrated, yet valuable, cost-cutting measures in the marketplace for businesses of all sizes, SIP trunks are the means by which you can take a traditional, sometimes unreliable, and expensive phone service and turn it into more affordable, easier to manage, Internet calls. Not only does it make your service stress-free and…
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