Last Updated on March 12, 2024 by Marketing Team
Enhancing External Communication with SMS for Microsoft Teams
Microsoft Teams now integrates SMS functionality, allowing users to leverage the platform for both internal and external communication. This new feature enhances collaboration by enabling seamless messaging with contacts outside your organization, directly through Microsoft Teams. With SMS for Microsoft Teams, users can send and receive text messages, making it a comprehensive tool for all types of communication needs. This integration aims to streamline workflows and ensure efficient communication channels for businesses and teams.
Quick Guide on Microsoft Teams
Microsoft Teams is a tool for businesses that helps you talk, meet on video, and share files all in one spot. As of 2023, it has become incredibly popular, boasting over 300 million monthly users.
SMS vs. Teams Chat: Know the Difference
SMS: Sends messages over phone networks. It’s easy to use, works everywhere, and you don’t need the internet.
Teams Chat: Needs the internet and both people need Teams. It’s good for detailed talks but only works if everyone has the app.
Why Use SMS in Teams?
Using SMS in Teams, with help from Mobex, is great for talking to people outside your company.
Here’s why it’s a good idea:
- All in One Place: Adding SMS means you can text and call with one number in Teams. Everything’s organized in one spot, making your brand look good and keeping messages clear.
- Safe and Legal: Following rules for messages is important. Using SMS in Teams stops work messages from mixing with personal ones. This keeps your work safe and builds trust.
- Easy to Track: Keeping an eye on all messages can be hard. SMS in Teams means all texts come from one business number. This makes it easier to manage chats with clients and your team.
- Works on Any Device: Mobex makes sure Teams texting works on phones, computers, and tablets. This means easy texting and safe work chats, no matter what device you use.
How to Start Texting in Teams
Teams doesn’t automatically let you text. But, if you set up your Teams number the right way, you can send and receive texts and calls from outside. Mobex helps you do this and makes it cheaper and more flexible than regular Microsoft plans.
Simplify Your Chats with SMS in Teams
Adding SMS to Microsoft Teams makes it easier to chat with anyone, keeping all your work talks in one place. Whether you want to make work easier, follow message rules, or just keep better track of chats, SMS in Teams is a smart move.
Ready to make your team’s chatting simpler and all in one spot? Contact us for a free consultation on starting with SMS in Microsoft Teams. Discover how easy and helpful it can be for your work.
To read more about Direct Routing for Teams check out this blog.