Our Service is designed to help companies better communicate with the world. With 40+ essential call features at your fingertips, you will have everything you need from day one.
Add a virtual receptionist to your team who can route calls to the right people, answer basic questions, and give your company a big business appearance.
Busy Lamp Field
Indicates which phones are in use by displaying a status on your phone display. “BLF” keys also act as a speed dial
Block specific telephone numbers, area codes, or other options like 411 and international calls. You also have the ability to send specified numbers directly to other locations such as voicemail or third party facilities.
Need to have multiple employees and coworkers get together but they are not all in the same place? With Mobex, anyone can conference in from any phone, anyplace, and at no additional charge. You also have the ability to monitor, record, and manage the conference room all from your personal Mobex web page.
You’ll never have VoIP service interruption – even if you lose power or Internet. Calls can automatically be rerouted to a predetermined destination in the event of power or Internet outage.
Easily move ongoing calls between your desk phone and mobile device (and vice-versa).
Call forwarding with Mobex allows an incoming call to be redirected to any number. Calls can be forwarded to your cell phone, mobile app, home number, voice mail box, or any other telephone number. You no longer need to be in the office to operate your business!
Easily put a call on hold while you answer another call.
Provides detailed call records of ever call in or out of your office, with the ability to search by extension or account.
“Park” a call in a “spot” to be retrieved by another extension.
Know who’s calling you before you answer. Send call to voicemail or transfer before you speak to the caller.
Transfer callers between extensions and mailboxes just like a large corporate phone system. A live call transfer allows you to accept a call and then transfer the caller to another extension or phone number if needed. Choose an Attended Transfer (alert forwarding party before transfer) or a Blind Transfer (transfer the call directly)
Call ID Block
Block your caller ID from being displayed on outbound calls.
Call Phone Integration
Forward business calls directly to your cell phone or our mobile app and still take advantage of most of these VoIP functions.
Commercial & Music on Hold
If you must place a caller on-hold, take advantage of our custom music on hold option. You can choose the music that best represents your company, allow us to choose one for you, or even create an informative custom message that can notify your customers on areas of your company you want to highlight.
Custom Greeting and Messages
A first impression is everything. With a customized greeting, your company can welcome customers and leave them with a big business feel. Mobex can give your company a custom greeting such as “Thank you for calling XYZ Company… for sales, press 1…” The main greeting is the first thing a caller hears when calling your Mobex number. Direct them to departments, employees and information.
And, with Mobex, you can change your company and department greetings automatically based upon the time of day and day of the week. When a call comes in after-hours or when you’re away, your Mobex Away Greeting will set the right expectation and direct them to an alternate means to reach you. Customize the greeting anyway you would like to create a nice personalized touch.
Free app that extends our features to your computer and includes an integrated softphone. Works with PCs and Mac.
With a Dial-by-Name Directory from Mobex, callers can easily search for your employee names for added convenience. This gives your company a large business feel. Customers will be able to find employee names by first or last name.
Do Not Disturb
Callers go directly to voicemail when you don’t want to be disturbed.
Find Me/Follow Me
Not at your desk? Out in the field? Not a problem! Never miss a call, no matter where you are.
Take the power of your desktop phone with you when you are on the move.
Easily port your numbers to Mobex. When you port your toll free and/or local numbers to Mobex, you will be able to add on any of the features that Mobex offers. Save money by not having to change your number for marketing and advertising purposes and still have your loyal customers call you.
”Sales”, option #1, “Customer Service”, option #2, etc.. Ring the whole team at once, or in the order you determine.
Lets your customers know when you are closed or out of the office, with an automated answering service message.
Control all your features, monitor usage and stay up to date with all of the functions of your phone system from your own personal Mobex web console.
With Mobex, every user has their own voicemail box with private log in security.
Voicemail to E-mail
Whether you decided to take a call or simply can’t talk at this time, Mobex can deliver voicemail messages to multiple email addresses. Whether you decided to take a call or simply can’t talk at this time, Mobex can deliver voicemail messages to multiple email addresses. Voicemails are converted into .WAV format and sent so you can listen to your voicemails no matter where you are.
Unlimited Call Handling
With Unlimited Call Capacity from Mobex, customers will no longer hear busy signals! Mobex enables your company to make and receive as many calls as you have people with phones. You can have an unlimited number of prospects call about your products, services, or ideas.
Work From Anywhere
Access phone service on any device, anywhere: smartphone, tablet, computer. Even plug your office IP phone into high-speed internet at home.
Additional Add-Ons – A La Carte
Auto-Attendant with Language Localization
With Mobex’s Language Localization, your Auto-Attendant can use a dialect or accent of your choice. Language Localization is a one-time fee and starts as low as $10.00
Business Text Messaging
Text enable your existing business telephone numbers to send and receive messages with your clients and customers. Starting as low as $9.95/month.
Dedicated Dial-In Conference Bridge
With a local number included – $5.00 per month. Includes one local number and unrestricted use. Flat rate unlimited calling plans available starting at just $10.00 a month
Toll free numbers can help your business sound professional. Choose a toll free, vanity number, or let us assign one to you. If you already have a toll free number with another provider you can easily transfer it to Mobex. Adding a toll free number to your company makes it even easier for your customers to get in contact with you. A toll free number can be dialed without the caller paying for long distance charges, encouraging more people to call your company, and helping to become an avenue towards better customer service for your clients. $2.50 per number, per month. Includes unlimited inbound calling
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At Mobex we understand the need for your business to be flexible and agile, which is why we don’t require lengthy contracts or termination fees.
No Setup or Activation Fees
Businesses come to Mobex to save money & expand their communications, which is why there’s no setup or activation fees when you sign up for Mobex.
With Mobex you will have a dedicated support person who will know your business and be available to assist you.